Esri Software Access

Information and links to Esri software and data for the JHU community

About Data Services

We are here to help you find, use, manage, visualize and share your data. Contact us to schedule a consultation. View and register for upcoming workshops. Visit our website to learn more about our services.

Ask a Data Services Specialist a Question

Fall Chat  Hours: 
Monday - Thursday from 10am - 5pm. 
Friday - from 11am - 3pm
If you have any questions for Data Services outside of this time, please contact us via email.
NOTE:  Fall 2022 closures:
 - Labor Day, September 5
 - Fall Break:  October 20-21
 - Thanksgiving Holiday:  21-25

ArcGIS Pro is the latest professional desktop GIS application from Esri. Some of its key features include integration with ArcGIS Online and Python 3, combined 2D and 3D data analysis and visualization capabilities, and 64 bit architecture. The video below does an excellent job demonstrating some of its key capabilities:

ArcGIS Pro is resource-intensive. Before installing, make sure your computer meets the minimum, if not recommended requirements, to run this software.

Visit Esri's ArcGIS Pro system requirements page. Note that the requirements will differ by ArcGIS Pro version; select the version of ArcGIS Pro you plan to install, and click the link to run a diagnostic to check your computer's hardware. 

Things to Know
  • Make sure your use of ArcGIS Pro adheres to the use restrictions noted on our Important Policies page. 

Click the icon below to download a copy of the ArcGIS Pro Installation Guide. It will walk you through both installing and authorizing your copy of ArcGIS Pro. 

Download Installation File

Select the desired version of ArcGIS Pro to download. You'll be prompted for your JHED ID and password to access these files. 

Note: if you are attempting to run ArcGIS Pro on a Mac, please see the "Running Esri Software on a Mac" tab to the left for further instructions. 

Version Download Link
ArcGIS Pro 2.2 Click to download
ArcGIS Pro 2.4 Click to download
ArcGIS Pro 2.5 Click to download
ArcGIS Pro 2.6 Click to download
ArcGIS Pro 2.7 Click to download
ArcGIS Pro 2.8* Click to download
ArcGIS Pro 2.9* Click to download
ArcGIS Pro 3.0* Click to download

*See Important Notices tab for more information

ArcGIS Pro 2.8 and 2.9 Crashes When Using Symbology

There have been reports of students experiencing system crashes when attempting to change the symbology of a layer in ArcGIS Pro 2.8 and 2.9. This is a known bug related to recent Microsoft .NET updates. Patches for both ArcGIS Pro 2.8 and 2.9 are now available. 

If you are running ArcGIS Pro 2.8 or 2.9 and cannot update to ArcGIS Pro 3.0, please download and install the patch for your software version.

Version Download Link
ArcGIS Pro 2.8 (patch 2.8.8) Click to download
ArcGIS Pro 2.9 (patch 2.9.5) Click to download

For more information, see Esri's announcement concerning this issue.



Transitioning to ArcGIS Pro 3.0

ArcGIS Pro 3.0 is a major software update. Make sure your computer meets the new system requirements. You will also need to make sure you've downloaded and installed Microsoft .NET Desktop Runtime 6.0.5 - Windows x64 onto your machine. ArcGIS Pro 3.0 will not run without this. 

Because 3.0 is a major release, ArcGIS Pro project files created and/or saved in ArcGIS Pro 3.0 will not open when using an older ArcGIS Pro 2.x software version (review full documentation here). If you are working on a research team or are in a class, check with your research team or instructor to make sure you install the correct version of ArcGIS Pro. Regardless of which version you use, make sure you create backups of your ArcGIS Pro projects.

If you install ArcGIS Pro 3.0 and need to revert to 2.9 or older, uninstall ArcGIS Pro, and re-install an older version. 




If you are an ArcGIS Desktop (ArcMap) user, we strongly recommend transitioning to ArcGIS Pro. ArcGIS Desktop 10.8.1, the latest version of the ArcGIS Desktop suite software, will be supported until March 2, 2026. However, Esri will no longer be releasing new features or enhancements for the software and will instead be focusing on ArcGIS Pro. 

Projects created in ArcMap (.mxd files) can be imported into ArcGIS Pro (but not vice versa). Documentation on this process is available here