Tips and tricks for using RefWorks to manage citations, create bibliographies, and share citations.

Trouble Loading RefWorks Citation Manager?

To get RCM, try this first:

  1. Open a Word document
  2. Insert -->Store

  3. Search for   refworks , and  "RefWorks Citation Manager" will appear
  4. Click on ADD, then CONTINUE
  5. RCM will open in a pane on the right

If that does not work:


  1. CREATE your Word document and save it
  2. SIGN OUT of MicroSoft Word (instructions attached)
  3. Go to this page of the Microsoft office store
  4. Click "open in Word" --> Open Link
  5. Re-open your document
  6. On top, go to INSERT --> Click on My add-ins --> ADD
  7. RefWorks Citation Manager should open on the right

Unfortunately, you will need to do all of this every time you open your Word documents.