Tips and tricks for using RefWorks to manage citations, create bibliographies, and share citations.

RefWorks Help


Ex Libris RefWorks user guide
Proquest's guide to RefWorks

Refworks Tools

Write-N-Cite and Refworks Citation Manager both let you run a simplified version of Refworks inside Microsoft Word, so that you can create a bibliography (reference list).


To get RCM, try this first:

  1. Open a Word document
  2. Insert -->Store

  3. Search for   refworks , and  "RefWorks Citation Manager" will appear
  4. Click on ADD, then CONTINUE
  5. RCM will open in a pane on the right

If that does not work:

  • JHU provides Office 365 for all students, staff, and faculty for free
  • However, JHU's policy is NOT to allow add-ons to Office 365
  • This is a problem because RefWorks Citation Manager is an add-on
Therefore, please try this:
  1. CREATE your Word document and save it
  2. SIGN OUT of MicroSoft Word (instructions attached)
  3. Go to this page of the Microsoft office store
  4. Click "open in Word" --> Open Link
  5. Re-open your document
  6. On top, go to INSERT --> Click on My add-ins --> ADD
  7. RefWorks Citation Manager should open on the right

Unfortunately, you will need to do all of this every time you open your Word documents.

If these steps don't work for you, please contact the RefWorks help phone or chat, on the bottom left of this guide.
NOTE: RCM was updated this summer. Here is info about the update as of June 12, 2020.

Johns Hopkins provides Office 365 for all students, staff, and faculty for free
Hopkins’ policy is NOT to allow add-ons to Office 365, but RefWorks Citation Manager is an add-on

Here is how to get RefWorks Citation Manager onto your Mac.

  • Read the document below for the workaround for your Mac
How to install Write-N-Cite

Refworks for Google Docs lets you "access and cite your references while working in Google Docs."

Here is a page from RefWorks, explaining more about using Google docs and including screen shots.

"Ref Grab-it" and "Save to RefWorks" both capture information to create citations in RefWorks.

Ref Grab-it is for use with the Legacy (OLD) RefWorks
Save to RefWorks is for use with the NEW RefWorks (use this one if you possibly can)

  • Install Ref-Grab-it -- Note that Ref Grab-it only works with Firefox and Internet Explorer, but NOT Chrome, Safari, or Microsoft Edge
  • Install Save to RefWorks: login to RW, click TOOLS (on top), and then "Tools," and it will walk you through it